Lifetime Heirloom Warranty
We stand behind our craftsmanship for life — and this warranty is fully transferable.
What’s Covered
Manufacturing defects under normal use — such as leather tearing, stitching unraveling, or hardware failure.
What’s Not Covered
General wear and tear (scratches, patina/discoloration, stretching), accidental damage, misuse, or unauthorized alterations.
Our Promise
We’ll repair covered issues at no charge and cover shipping both ways.
If the item is discontinued, we’ll replace it with the same model; if unavailable, you may choose an item of similar value.
Coverage applies as long as we are in business.
Start a Claim
To start a warranty claim, please reach out via our Contact Page with your order number (or proof of purchase), photos, and a short description of the issue.